Give a useful answer.
Find the purchase, check the detail and use the context your team has already recorded. Keep the next person in the loop with a useful note.
DYMR — StreetwearDaymerce
Daymerce · DYMR example data · select to enlargeSee the person.
Help with the whole picture.
Find the purchase. See what came before. Orders, recorded conversations, notes and rewards bring the relationship into view, so a quick question can get a useful answer.
See the customer viewPart of your connected Daymerce workspace.
Pick up where
they left off.
No need to start the story again. See the relationship, find the purchase and understand what happened before.
Daymerce · DYMR example data · select to enlarge
- The person
- Purchase history and recorded context help you recognise the customer behind the question.
- The purchase
- Open the relevant order directly from their activity.
- The relationship
- Keep conversations, loyalty and permissions close to the customer.
Make knowing
them useful.
A clearer picture is the starting point. The value is in what you can do next.
Recognise a regular.
See previous purchases and reward information before choosing a suitable next step. Make the interaction feel like part of a relationship.
Follow up with a reason.
Use customer groups to prepare a relevant campaign or offer. Check the audience, conditions and contact permissions before it goes out.
Explore loyalty & campaigns
A quick question.
Wherever you are.
The customer view is part of your mobile workspace, too. Find the order and its context between appointments, without waiting to get back to your desk.
Explore working on mobileKeep their choices
with the relationship.
Knowing someone and knowing how to contact them belong together.
Make the follow-up appropriate.
Check recorded contact preferences and marketing permissions before preparing a campaign. Keep an opt-out with the customer it belongs to.
Explore loyalty & campaignsFrom “let me check”
to the right purchase.
Open the order behind the customer’s question. The customer record is a way into the job, with the purchase details ready to use.
- Recognise
- Start from the customer and their previous activity.
- Open
- Follow the relevant purchase into its order details.
- Help
- Use the status and items to handle the question in front of you.
The same customer.
Wherever you are.
Look up the purchase between appointments. The customer’s history stays with you when you leave your desk.
- Find the right purchase
- The history shows the customer’s orders, items, amount and status.
- Read the status
- “In behandeling” means processing in this real Dutch interface.
- Open the order
- Choose the purchase to continue with its details.
Turn history into a considered next step.
Start with one useful group and review the conditions before preparing a follow-up.
A few useful things
to know.
Does this work with my WooCommerce customers?
Daymerce connects to your existing WooCommerce shop. The customer view brings available shop information into your workspace. Review your connection and the services you use during setup.
See the connection stepsCan I use the context for campaigns?
Customer information helps you choose who a campaign is for. Audience conditions, contact permissions and the delivery services you use still matter. You review the next step before sending.
How do privacy and consent fit in?
Permission-aware work is part of the customer relationship. Check the recorded contact permissions and the purpose of your follow-up. Privacy tools support your process; they do not provide a blanket compliance guarantee.
Are these real Daymerce screens?
Yes. You are seeing Daymerce with fictional DYMR shop data. Screens retain their original Dutch or English interface labels. The photographs illustrate everyday working situations.